Nestled on the picturesque Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Company is a beacon of innovation in the realm of green construction. Our dedicated mission revolves around pioneering the research and development of eco-friendly color steel metal structural products. With a steadfast commitment, we aim to advance and popularize energy-efficient light steel structural buildings, taking responsibility for a sustainable future.
Our company stands at the forefront of developing, promoting, and applying cutting-edge, energy-saving light steel structural building products. We adhere to the fundamental business ethos of "capturing market share with unparalleled quality and securing customer loyalty through unwavering integrity." By seamlessly integrating advanced domestic production technology and equipment, we boast a stellar construction team comprising seasoned professional designers and engineers with years of invaluable experience. While we emphasize product excellence and uphold a stellar corporate reputation, our modern business management strategies continuously attract top talent, resulting in exquisite craftsmanship, technological innovation, a robust quality assurance system, and comprehensive after-sales service. Our core values are built on the foundation of "integrity," with "technological innovation" as our corporate spirit and "harmonious development, eternal integrity" as our corporate purpose. Driven by the aspiration to grow bigger, stronger, more specialized, and more refined, we break barriers.
and continually strive for excellence, collaborating hand in hand with our valued customers to craft economic prosperity. We truly realize the seamless integration of industry and trade, with an unwavering commitment to prioritizing customer service above all else.
1. How do I purchase your products?
A: Simply provide us with your design or concept, whether in the form of drawings, sketches, or specifications, and we will tailor the product to precisely match your needs. Our expert team will accompany you at every step, from design confirmation to
final production, ensuring a seamless and satisfying experience.
2. What is the typical delivery time?
A: The delivery timeline varies with the complexity and volume of your order. Generally, you can expect orders to be completed within 7-20 days post final
design approval and deposit payment. We prioritize efficient delivery while maintaining exceptional quality.
3. What shipping methods do you offer?
A: For cost-effective bulk transportation, our primary shipping method is ocean freight using standardized containers.
Expedited shipping options like air freight or courier services can be arranged upon request for urgent needs.
4. How do I install the product?
A: We offer comprehensive support with detailed step-by-step installation manuals available in both PDF and printed formats, complemented by video tutorials for visual guidance.
B: Additionally, optional on-site technical support is available. Our skilled engineers can assist with installation, with all related costs (visa, travel, accommodation, and labor fees) to be borne by the buyer.
5. How do you ensure product quality?
A: Quality assurance is our utmost priority. We implement meticulous multi-stage inspections spanning the production process, including raw materials, assembly, and finishing.
We conduct rigorous pre-shipment testing to guarantee 100% compliance with standards. Furthermore, we provide certifications and quality guarantees tailored to meet your market's specific requirements.
6. What payment terms do you accept?
A: Our payment terms are flexible. We accept T/T (bank transfer) and L/C (Letter of Credit). The payment structure is as follows: a 30% deposit is required to initiate production, with the remaining 70% balance due prior to shipment or installation. Terms are negotiable based on the size of the order.
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