Welcome to Xiamen Lan'en International Import and Export Co., Ltd., a beacon of innovation nestled on the picturesque Xiamen Island in Fujian, China. With a steadfast commitment to pioneering the development of eco-friendly color steel metal structural products, our company is at the forefront of promoting green and energy-efficient light steel structural buildings. Through relentless research and development, we embrace the responsibility of advancing sustainable construction solutions.
Our dedication lies in revolutionizing energy-saving light steel structural building products. Upholding the core business principles of 'market development through quality' and 'customer acquisition through integrity,' we integrate cutting-edge domestic production technologies and state-of-the-art equipment. Our dynamic construction team, composed of skilled professional designers and seasoned engineers, ensures superior product quality and a sterling corporate reputation. Our business model hinges on modern management practices, continuously attracting top talent, and showcasing impeccable craftsmanship, technological prowess, and a robust quality assurance system. Our perfect after-sales service epitomizes our commitment to excellence. With 'integrity' as our foundation, 'technological innovation' as our spirit, and 'harmonious development with eternal integrity' as our purpose, we strive to become a larger, stronger, more specialized, and refined entity through constant innovation.
By striving to innovate and exceed expectations, we partner with our customers to forge pathways to economic prosperity, truly embodying the seamless integration of industry and trade. Our unwavering commitment is to prioritize customer service and satisfaction above all else.
1. How do I purchase your products?
A: Initiate your journey with us by sharing your design vision or concept, be it through drawings, sketches, or detailed specifications. Our expert team will tailor the product to precisely meet your needs, guiding you seamlessly from design confirmation through
to final production, ensuring every detail is perfected.
2. What is the typical delivery time?
A: While delivery timelines hinge on the complexity and volume of the order, we generally fulfill orders within 7-20 days post final
design approval and deposit payment. Balancing efficiency and quality is our utmost priority.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight, using standardized containers to ensure cost-effective bulk transportation.
For urgent orders, expedited options such as air freight or courier services are available upon request.
4. How do I install the product?
A: We provide comprehensive installation support through detailed installation manuals, available in PDF or printed format, and video tutorials.
B: For additional assistance, optional on-site technical support is available. Our engineers can be dispatched to assist with installation, though associated costs such as visa, travel, accommodation, and labor fees are the responsibility of the buyer.
5. How do you ensure product quality?
A: Quality assurance is paramount. We conduct multi-stage inspections at every production phase, from raw materials to assembly and final finishing.
Pre-shipment testing is rigorous, ensuring 100% compliance with standards. Certifications and quality guarantees are tailored to meet your specific market requirements.
6. What payment terms do you accept?
A: Our accepted payment methods include T/T (bank transfer) and L/C (Letter of Credit). Payment is structured as follows: a 30% deposit initiates production, while the remaining 70% balance is due before shipment or installation. Terms are negotiable based on order size.
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