Xiamen Lan'en International Import and Export Company is gracefully situated on the enchanting Xiamen Island in Fujian, China. Our esteemed company is at the forefront of innovation, specializing in the research and development of eco-friendly color steel metal structural products. We proudly embrace the mission of advancing and advocating for green, energy-efficient light steel structural buildings.
Our commitment is unwavering in the development, promotion, research, and application of energy-saving light steel structural building products. By adhering to the core business principle of "developing the market with quality and winning customers with integrity," we have introduced advanced domestic production technology and state-of-the-art equipment. We are supported by a construction team comprising skilled professional designers, engineers, and seasoned experts with years of construction experience. While prioritizing product excellence and corporate reputation, our modern business management continuously attracts talent, showcasing exquisite craftsmanship, technological innovation, a robust quality assurance system, and impeccable after-sales service to our valued customers. We are rooted in "integrity" as our foundation, embrace "technological innovation" as our corporate spirit, and pursue "harmonious development, eternal integrity" as our corporate purpose. With a vision of becoming bigger, stronger, more specialized, and more refined, we constantly innovate to
surpass our own benchmarks, collaborating closely with our customers to cultivate and drive economic prosperity. Our dedication to seamlessly integrating industry and trade reflects our commitment to prioritizing customer service as our foremost mission.
1. How do I purchase your products?
A: Begin your journey with us by sharing your design or concept, whether it be drawings, sketches, or detailed specifications. We will meticulously customize the product to align perfectly with your unique requirements. Our expert team will guide you seamlessly through the entire process, from design confirmation to
final production, ensuring precision and satisfaction at every step.
2. What is the typical delivery time?
A: The delivery time is tailored to the complexity and volume of your order. Typically, we fulfill orders within an efficient timeframe of 7-20 days following final
design approval and deposit payment. Our focus is on maintaining efficiency without compromising on quality.
3. What shipping methods do you offer?
A: We primarily utilize ocean freight for shipping products in standardized containers, ensuring cost-effective bulk transportation.
For urgent orders, expedited shipping options such as air freight or courier services are available upon request.
4. How do I install the product?
A: We offer comprehensive support through: Detailed step-by-step installation manuals available in PDF or printed format. Engaging video tutorials providing visual guidance.
B: Additionally, we offer optional on-site technical support. Our seasoned engineers can assist with installation. Please note, all associated costs (visa, travel, accommodation, and labor fees) will be borne by the buyer.
5. How do you ensure product quality?
A: Quality is our foremost priority. We implement thorough multi-stage inspections throughout production, including raw materials, assembly, and finishing.
We conduct rigorous pre-shipment testing to ensure 100% compliance with standards. Our certifications and quality guarantees are customized to meet your specific market requirements.
6. What payment terms do you accept?
A: We accommodate flexible payment terms, accepting T/T (bank transfer) and L/C (Letter of Credit). Payment is structured as follows: A 30% deposit initiates production, with the remaining 70% balance due prior to shipment or installation. Terms are negotiable based on order size.
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