Nestled on the picturesque Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. stands as a beacon of innovation and sustainability. Our core focus is on pioneering the research and development of eco-friendly color steel metal structural products. With a steadfast commitment to advancing and popularizing green, energy-efficient light steel structural buildings, we embrace this mission as our responsibility.
Our dedication to the development and application of energy-efficient light steel structural building products is unwavering. Guided by the principle of 'developing the market with quality and winning customers with integrity,' we incorporate cutting-edge domestic production technologies and state-of-the-art equipment. Our construction team, composed of expert designers, seasoned engineers, and experienced professionals, ensures excellence in every project. By prioritizing quality and upholding an impeccable corporate reputation, we continually adopt modern business management techniques. This approach allows us to introduce new talents, showcase outstanding craftsmanship, drive technological innovation, and provide an assurance of quality backed by exemplary after-sales service. Our foundation is built on 'integrity,' our spirit is driven by 'technological innovation,' and our corporate purpose is defined by 'harmonious development and eternal integrity.' With a vision to grow bigger, stronger, more specialized, and highly refined, we consistently push the boundaries of innovation.
and transcend expectations, working hand in hand with our customers to foster economic prosperity. We achieve a seamless integration of industry and trade, dedicating ourselves to putting customers first.
1. How do I purchase your products?
A: Share your design or concept with us, be it drawings, sketches, or specific specifications. We specialize in customizing products to perfectly meet your needs. Our expert team will walk you through each step of the process, from design confirmation to
the final production stage, ensuring a seamless experience.
2. What is the typical delivery time?
A: The delivery timeline varies based on the complexity and volume of your order. Typically, we fulfill orders within 7-20 days following final
design approval and receipt of deposit payment. Our priority is to maintain efficiency without compromising on quality.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight, utilizing standardized containers for cost-effective bulk transport.
For urgent orders, we offer expedited options like air freight or courier services upon request.
4. How do I install the product?
A: We provide comprehensive support: Detailed step-by-step installation manuals (available in PDF/printed formats) and video tutorials for visual assistance.
B: Optional on-site technical support is available: Our engineers can aid in installation, but all associated expenses (such as visas, travel, accommodation, and labor fees) must be borne by the buyer.
5. How do you ensure product quality?
A: Quality is paramount to us. We implement a series of multi-stage inspections throughout the production process, covering raw materials, assembly, and finishing.
We conduct rigorous pre-shipment testing to guarantee full compliance with standards. Certifications and quality guarantees are tailored to meet your market's specific requirements.
6. What payment terms do you accept?
A: We accept both T/T (bank transfer) and L/C (Letter of Credit) payment methods. Our payment structure is flexible: a 30% deposit initiates production, with the remaining 70% balance due before shipment or installation. Terms can be negotiated based on the order size.
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