Discover the excellence of Xiamen Lan'en International Import and Export Co., Ltd., gracefully nestled on the picturesque Xiamen Island in Fujian, China. Our company is a visionary leader in the research and development of eco-friendly color steel metal structural products. We proudly embrace the mission of promoting and advancing green, energy-saving light steel structural buildings.
Dedicated to the innovation and propagation of energy-efficient light steel structural building solutions, we operate under the unwavering business principle of 'capturing the market with quality and securing loyalty with integrity.' By embracing cutting-edge domestic production technologies and state-of-the-art equipment, coupled with our seasoned team of expert designers and engineers, we ensure the highest quality in every project. Our commitment to excellence reflects in our modern business management practices, consistently attracting top talents. We offer a symphony of exquisite craftsmanship, technological breakthroughs, robust quality assurance systems, and impeccable after-sales service, crafting superior products. 'Integrity' forms our foundation, 'technological innovation' drives our spirit, and 'harmonious development with eternal integrity' epitomizes our purpose. With aspirations to grow larger, stronger, more specialized, and more refined, we forge ahead with innovation.
Together with our valued customers, we strive for unprecedented economic success, truly embodying the seamless integration of industry and trade. Our unwavering commitment is to serve customers with utmost priority.
1. How do I purchase your products?
A: Share your vision or concept with us, whether through drawings, sketches, or detailed specifications. We will meticulously customize the product to meet your precise requirements. Our dedicated team will guide you through every step, from design confirmation to
the final stages of production, ensuring a seamless experience.
2. What is the typical delivery time?
A: The delivery timeframe is contingent upon order complexity and volume, with typical orders being fulfilled within 7-20 days following final
design approval and deposit receipt. We are committed to optimizing efficiency while preserving exemplary quality.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight, utilizing standardized containers for economical bulk transport.
For urgent needs, expedited shipping options like air freight or courier services can be arranged upon request.
4. How do I install the product?
A: Installation is simplified with our comprehensive resources: Detailed step-by-step manuals available in PDF or printed format, along with video tutorials for visual guidance.
B: We also offer optional on-site technical support. Our engineers can assist with installation, although all related expenses (visa, travel, accommodation, and labor) are the buyer's responsibility.
5. How do you ensure product quality?
A: Quality is our paramount concern. Our rigorous quality control includes multi-tier inspections throughout production stages-covering raw materials, assembly, and finishing.
Our pre-shipment testing is stringent, guaranteeing 100% compliance with standards. We provide certifications and quality guarantees specifically curated to meet your market needs.
6. What payment terms do you accept?
A: We accept payments via T/T (bank transfer) and L/C (Letter of Credit). Our payment structure involves a 30% deposit to commence production, with the remaining 70% balance due prior to shipment or installation. Terms are negotiable based on order size.
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