Welcome to Xiamen Lan'en International Import and Export Co., Ltd., nestled on the picturesque Xiamen Island in Fujian, China. As a pioneer in the field, we are dedicated to the innovation and advancement of eco-friendly color steel metal structural products. We take pride in our mission to advocate and promote sustainable, energy-efficient light steel structural buildings, ensuring a greener tomorrow.
Our unwavering commitment lies in the development, promotion, research, and practical application of energy-saving light steel structures. At Xiamen Lan'en, we hold firm to our business ethos: 'Develop the market with quality, win customers with integrity.' We seamlessly integrate advanced domestic production technologies and equipment, supported by an adept construction team of skilled designers, engineers, and seasoned professionals. While upholding product excellence and corporate prestige, we embrace modern business practices, continually attracting talent to showcase exquisite craftsmanship and innovative technology. Our robust quality assurance system and unparalleled after-sales service guarantee customer satisfaction. With 'integrity' as our cornerstone, 'technological innovation' as our driving spirit, and 'harmonious development and eternal integrity' as our corporate ethos, we aim to grow more specialized and refined, always pushing the boundaries of innovation.
Together with our valued customers, we aim to innovate and transcend, collaboratively creating economic prosperity. Our mission is to achieve seamless integration of industry and trade, with a steadfast commitment to prioritizing customer service.
1. How do I purchase your products?
A: To acquire our exceptional products, simply share your design or concept, whether through detailed drawings, innovative sketches, or specific requirements, and we will tailor the product to meet your unique needs. Our expert team will guide you from design confirmation to
the final production, ensuring a seamless and satisfying experience.
2. What is the typical delivery time?
A: Delivery timelines are influenced by order complexity and volume. Typically, once the design is approved and the deposit is received, orders are completed within 7-20 days. We prioritize swift service without compromising quality.
Our focus is on efficiency, ensuring your products reach you promptly and in perfect condition.
3. What shipping methods do you offer?
A: For cost-effective bulk transport, we predominantly utilize ocean freight in standardized containers.
For those with urgent needs, expedited solutions such as air freight or courier services are available upon request to meet tight deadlines.
4. How do I install the product?
A: We offer comprehensive support with our detailed step-by-step installation manuals available in PDF or print, complemented by video tutorials for a more immersive visual understanding.
B: For personalized assistance, we provide optional on-site technical support by our skilled engineers. Note that all associated costs, including visa, travel, accommodation, and labor fees, must be borne by the buyer.
5. How do you ensure product quality?
A: At the heart of our operations is superior quality assurance. We conduct multi-stage inspections throughout production, meticulously examining raw materials, assembly, and finishing to ensure excellence.
Prior to shipment, we perform rigorous testing to guarantee complete compliance with standards. Certifications and quality guarantees are customized to meet your specific market needs.
6. What payment terms do you accept?
A: We accept two convenient payment methods: T/T (bank transfer) and L/C (Letter of Credit). The payment structure is straightforward: 30% deposit is needed to commence production, with the remaining 70% balance due before shipment or installation. Terms can be negotiated based on order size.
){kind=link}