Xiamen Lan'en International Import and Export Co., Ltd. is strategically located on the picturesque Xiamen Island in Fujian, China. We are a pioneering enterprise committed to the innovation and advancement of eco-friendly color steel metal structural products. Our mission centers on advocating for and expanding the reach of sustainable, energy-efficient lightweight steel structural buildings.
Our dedication lies in the development, promotion, research, and application of cutting-edge, energy-saving light steel structural building products. By adhering to our business principle of 'developing the market with quality and winning customers with integrity,' we have seamlessly integrated advanced domestic production technology and equipment. Supported by a seasoned construction team of expert designers, engineers, and veterans with years of experience, we focus on exceptional product quality and robust corporate reputation. Our modern business management model continuously attracts talent, delivering exquisite craftsmanship, pioneering technological innovations, and a robust quality assurance system alongside impeccable after-sales service. With 'integrity' as our foundation, 'technological innovation' as our corporate spirit, and 'harmonious development, eternal integrity' as our corporate purpose, we are driven by the ambition to grow bigger, stronger, more specialized, and more refined.
Through relentless innovation and surpassing expectations, we collaborate with our esteemed customers to develop and foster economic prosperity, truly merging industry with trade. Our commitment remains steadfast to serve our valued customers first and foremost.
1. How do I purchase your products?
A: Simply share with us your design or concept, whether it be drawings, sketches, or specific requirements. Our dedicated team will tailor the product to perfectly meet your needs. We will guide you through every step, from design confirmation to
final production, ensuring a seamless and satisfying experience.
2. What is the typical delivery time?
A: Delivery time is influenced by the complexity and volume of your order. Typically, orders are completed within 7-20 days following final
design approval and deposit payment, balancing swift delivery with uncompromising quality.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight using standardized containers, offering cost-effective solutions for bulk transportation.
For urgent orders, expedited options such as air freight or courier services are available upon request.
4. How do I install the product?
A: We provide comprehensive installation support through detailed step-by-step manuals (available in PDF or printed formats) and video tutorials for visual guidance.
B: For additional assistance, optional on-site technical support is available. Our engineers are ready to assist with installation, although all related costs (visa, travel, accommodation, and labor fees) are to be covered by the buyer.
5. How do you ensure product quality?
A: Ensuring superior quality is our utmost priority. We conduct multi-stage inspections throughout the production process, covering raw materials, assembly, and finishing.
Our rigorous pre-shipment testing guarantees 100% compliance with standards. We also provide certifications and quality guarantees tailored to meet your specific market requirements.
6. What payment terms do you accept?
A: We accept both T/T (bank transfer) and L/C (Letter of Credit). Payment terms generally involve a 30% deposit to initiate production, with the remaining 70% balance due before shipment or installation. Terms can be negotiated based on the size of the order.
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