Nestled on the stunning Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Company stands as a beacon of innovation and sustainability. Our primary focus is on pioneering green color steel metal structural products. We are dedicated to advancing and advocating for energy-efficient, light steel structural buildings, making it our mission to promote these environmentally-friendly solutions.
Our unwavering commitment lies in the development, promotion, research, and application of energy-saving light steel structural building products. By adhering to our foundational business principle of 'developing the market with quality and winning customers with integrity,' we consistently integrate cutting-edge domestic production technology and equipment. Boasting a construction team enriched with seasoned designers and engineers, we deliver not only superior product quality but also uphold our esteemed corporate reputation. Modern business management models allow us to continually attract top talent, resulting in exquisite craftsmanship, technological innovation, a robust quality assurance system, and impeccable after-sales service. We stand on 'integrity' as our cornerstone, embrace 'technological innovation' as our corporate spirit, and pursue 'harmonious development and eternal integrity' as our corporate purpose. With aspirations to grow bigger, stronger, more specialized, and more refined, we are committed to continuous innovation.
At Xiamen Lan'en, we are dedicated to pushing boundaries and collaborating with our valued customers to drive economic prosperity. Our commitment to integrating industry and trade is unwavering, with a focus on prioritizing exemplary customer service at all times.
1. How do I purchase your products?
A: Simply convey your design or concept, be it through drawings, sketches, or specifications, and we will tailor the product to meet your specific needs. Our expert team will guide you seamlessly through the entire process, from design confirmation to
the final production stage, ensuring an effortless experience for you.
2. What is the typical delivery time?
A: Delivery timelines are contingent on the complexity and volume of your order. Typically, we fulfill orders within 7-20 days following final
design approval and deposit payment, all while optimizing efficiency without compromising on quality.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight, utilizing standardized containers for cost-effective bulk transportation,
with expedited options such as air freight or courier available upon request for urgent needs.
4. How do I install the product?
A: We provide you with comprehensive: Detailed step-by-step installation manuals (available in PDF or printed format) and video tutorials for visual assistance.
B: Optional on-site technical support is also available: Our skilled engineers can assist with installation, with costs for visa, travel, accommodation, and labor covered by the buyer.
5. How do you ensure product quality?
A: Quality is paramount. We execute: Multi-stage inspections throughout the production process, including raw materials, assembly, and finishing stages.
Rigorous pre-shipment testing ensures complete compliance with standards. We offer certifications and quality guarantees tailored to meet your market's specific requirements.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit) payment methods. Our payment structure is: A 30% deposit to initiate production followed by the remaining 70% balance due before shipment or installation, with negotiable terms based on order size.
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