Xiamen Lan'en International Import and Export Company is proudly situated on the breathtaking Xiamen Island in Fujian, China. Our esteemed company is at the forefront of research and development in cutting-edge green color steel metal structural products. We are deeply committed to promoting and popularizing green, energy-saving light steel structural buildings, passionately taking this as our mission.
We are passionately dedicated to the advancement, promotion, research, and innovative application of energy-saving light steel structural building products. Upholding the esteemed business principle of "cultivating the market with exceptional quality and securing customers with unwavering integrity", we seamlessly integrate advanced domestic production technology and equipment. Our construction team boasts a roster of skilled professional designers, seasoned engineers, and years of invaluable construction experience. While we place paramount importance on product quality and corporate reputation, our modern business management models continuously attract and nurture talent, delivering exquisite craftsmanship, technological breakthroughs, a robust quality assurance system, and impeccable after-sales service to our valued customers. Our foundational values are "integrity" as our cornerstone, "technological innovation" as our corporate ethos, and "harmonious development and eternal integrity" as our corporate purpose. Driven by the vision of becoming bigger, stronger, more specialized, and more refined, we are consistently innovating.
and surpassing previous benchmarks, working hand-in-hand with our customers to foster economic prosperity. We truly embody the seamless integration of industry and trade, with an unwavering commitment to prioritizing our customers' needs.
1. How do I purchase your products?
A: Simply share your visionary design or concept-whether it be drawings, sketches, or detailed specifications-and we will meticulously customize the product to meet your exact requirements. Our expert team will guide you through each step of the process, from design confirmation to
final production, ensuring an effortless and satisfying experience.
2. What is the typical delivery time?
A: Delivery timelines are contingent upon the complexity and volume of your order. Generally, you can expect orders to be fulfilled within an efficient 7-20 days after the final
design approval and deposit payment. We pride ourselves on prioritizing efficiency while steadfastly ensuring superior quality.
3. What shipping methods do you offer?
A: Our primary method of shipping is via ocean freight in standardized containers, a cost-effective solution for bulk transportation.
For urgent orders, expedited options such as air freight or courier services are available upon request.
4. How do I install the product?
A: We provide comprehensive support through: Detailed, easy-to-follow installation manuals (available in PDF and printed format) and engaging video tutorials for visual guidance.
B: Additionally, we offer optional on-site technical support: Our expert engineers can assist with the installation process. However, all associated costs (such as visa, travel, accommodation, and labor fees) will need to be covered by the buyer.
5. How do you ensure product quality?
A: Quality is the cornerstone of our operations and remains our highest priority. We rigorously implement: Multi-stage inspections throughout the production process, covering raw materials, assembly, and finishing stages.
Stringent pre-shipment testing ensures full compliance with standards. We offer certifications and quality guarantees that are meticulously tailored to meet your market requirements.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment structure is designed as follows: A 30% deposit to initiate production, with the remaining 70% balance due before shipment or installation. Terms are negotiable based on order size to best suit your needs.
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