Xiamen Lan'en International Import and Export Company is gracefully nestled on the picturesque Xiamen Island in Fujian, China. With a focused dedication to research and development, we specialize in pioneering green color steel metal structural products. Our commitment lies in championing and advancing eco-friendly and energy-efficient light steel structural buildings, underscoring our mission for sustainable innovation.
Our devotion is towards the advancement, promotion, research, and application of energy-efficient light steel structural building products. We hold dear the business ethos of "expanding the market with superior quality and cultivating customer loyalty through honesty." We proudly integrate cutting-edge domestic production technologies and equipment. Our team boasts a rich assembly of professional designers, seasoned engineers, and a wealth of construction experiences. As we prioritize product excellence and uphold our corporate integrity, our modern business management strategies continually welcome exceptional talents. We present not only exquisite craftsmanship but also technological breakthroughs, a robust quality assurance framework, and impeccable after-sales support, crafting high-caliber products. Our foundation is "integrity," our corporate ethos is "technological innovation," and our company purpose is encapsulated in "harmonious development and unwavering integrity." Driven by the ambition to grow bigger, stronger, more specialized, and more refined, we innovate,
excel, and join forces with our patrons to foster economic success. We genuinely embody the synergy of industry and trade, prioritizing customer service above all.
1. How do I purchase your products?
A: Just convey your design or vision-be it through drawings, sketches, or specifications-and we will tailor the product to align perfectly with your needs. Our expert team will seamlessly guide you through every step, from design approval to
the culmination of final production.
2. What is the typical delivery time?
A: The delivery timeline is contingent on the complexity and size of your order. Typically, orders are executed within 7-20 days following the final
design confirmation and receipt of deposit. While we emphasize swift delivery, we never compromise on quality.
3. What shipping methods do you offer?
A: Primarily, we dispatch products via ocean freight using standardized containers, ensuring economical bulk transport.
For urgent orders, expedited shipping solutions like air freight or courier services are available upon request.
4. How do I install the product?
A: We offer: Comprehensive step-by-step installation guides (in PDF or printed format) and video tutorials for visual assistance.
B: Optional on-site technical support is available: Our engineers can assist with installation, but all related costs (visa, travel, accommodation, and labor fees) will be the buyer's responsibility.
5. How do you ensure product quality?
A: Quality stands as our utmost priority. We enforce: Multi-tier inspections throughout the production process (covering raw materials, assembly, and finishing stages).
Meticulous pre-shipment testing to confirm 100% compliance with standards. Certifications and quality warranties are customized to meet your market's specific requirements.
6. What payment terms do you accept?
A: We accommodate T/T (bank transfer) and L/C (Letter of Credit). The payment structure is as follows: a 30% deposit to commence production, with the remaining 70% payable before shipment or installation (negotiable based on the order size).
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