Xiamen Lan'en International Import and Export Co., Ltd. is beautifully situated on the picturesque Xiamen Island in Fujian, China. Our company is at the forefront of developing eco-friendly green color steel metal structural products. We are passionately committed to the advancement and widespread adoption of green, energy-efficient light steel structural buildings, fulfilling our responsibility to the community and environment.
With a strong dedication to the innovation, promotion, research, and application of energy-saving light steel structural building solutions, we uphold the business principle of 'developing the market with quality, winning customers with integrity.' By extensively integrating advanced domestic production technology and equipment, we boast a construction team of expert designers, seasoned engineers, and professionals with years of experience. While placing utmost importance on product quality and corporate reputation, we embrace modern business management practices to consistently attract top talent. We offer exceptional craftsmanship, pioneering technological innovation, a robust quality assurance system, and impeccable after-sales service to our valued customers, leading to the creation of high-quality products. 'Integrity' is our foundation, 'technological innovation' is our corporate essence, and 'harmonious development with everlasting integrity' is our purpose. With the vision of growing bigger, stronger, more specialized, and more refined, we continually innovate and
excel, forging partnerships with our customers to achieve economic prosperity together. We are genuinely committed to integrating industry and trade, prioritizing customer satisfaction above all else.
1. How do I purchase your products?
A: Share your design or concept with us, whether it's in the form of drawings, sketches, or detailed specifications, and we will tailor the product to meet your exact needs. Our dedicated team will guide you seamlessly from design confirmation to
final production, ensuring a smooth and satisfying experience.
2. What is the typical delivery time?
A: Delivery timelines are contingent upon the complexity and volume of your order. Typically, we fulfill orders within 7-20 days following the final
design approval and receipt of the deposit payment. We prioritize efficiency without compromising quality.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight using standardized containers, which provides a cost-effective solution for bulk transportation.
For urgent requirements, expedited shipping options such as air freight or courier services are available upon request.
4. How do I install the product?
A: We provide: Comprehensive, user-friendly step-by-step installation manuals (available in PDF or printed format) and helpful video tutorials for visual guidance.
B: Optional on-site technical support: Our skilled engineers can assist with the installation process. Please note that all associated costs (including visa, travel, accommodation, and labor fees) will be covered by the buyer.
5. How do you ensure product quality?
A: Quality is our foremost priority. We implement: Thorough multi-stage inspections during production, covering raw materials, assembly, and finishing stages.
Stringent pre-shipment testing ensures 100% compliance with industry standards. We also provide certifications and quality guarantees tailored to meet your specific market requirements.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment terms include: A 30% deposit to initiate production and a 70% balance due prior to shipment or installation (with terms negotiable based on the size of your order).
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