Nestled on the picturesque Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. is dedicated to revolutionizing the construction industry with its pioneering green color steel metal structural products. We are passionately committed to advancing the promotion and adoption of energy-efficient light steel structural buildings, taking this mission as our core responsibility.
Our relentless dedication is towards the development, promotion, research, and application of energy-saving light steel structural building products. Guided by our core business principle: 'developing the market with quality and winning customers with integrity,' we leverage cutting-edge domestic production technology and equipment. Our team, enriched with professional designers and engineers boasting years of construction expertise, ensures top-notch quality and reputation. By embracing modern business management, we consistently attract and nurture talent, showcasing exquisite craftsmanship, technological prowess, a robust quality assurance system, and impeccable after-sales service. We are built on 'integrity,' driven by 'technological innovation,' and our corporate purpose is 'harmonious development, eternal integrity.' Our vision is to grow bigger, stronger, more specialized, and more refined through relentless innovation.
We strive to exceed expectations, fostering partnerships with our customers to achieve mutual economic prosperity. By truly integrating industry and trade, we are committed to prioritizing customer service and satisfaction.
1. How do I purchase your products?
A: Simply share your design or concept with us, be it drawings, sketches, or specifications, and we will tailor the product to your exact requirements. Our expert team will seamlessly guide you from design confirmation to
final production, ensuring a smooth and satisfying experience.
2. What is the typical delivery time?
A: Delivery time is contingent upon order complexity and volume. Typically, orders are completed within 7-20 days following the final
design approval and deposit payment. We strive for efficiency, always maintaining the highest quality standards.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight, utilizing standardized containers to offer cost-effective bulk transportation.
For urgent orders, expedited options such as air freight or courier services are available upon request.
4. How do I install the product?
A: We provide comprehensive support through detailed step-by-step installation manuals (available in PDF or print) and video tutorials that offer visual guidance.
B: For additional assistance, optional on-site technical support by our engineers is available, with costs for visa, travel, accommodation, and labor to be borne by the buyer.
5. How do you ensure product quality?
A: Quality is paramount at Xiamen Lan'en. We implement rigorous quality control with multi-stage inspections throughout production, covering raw materials, assembly, and finishing.
Pre-shipment testing is stringent to guarantee 100% compliance with standards, backed by certifications and quality guarantees tailored to your market's needs.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment structure is designed for flexibility: a 30% deposit is required to initiate production, with the remaining 70% balance payable before shipment or installation. Payment terms are negotiable based on order size.
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