Xiamen Lan'en International Import and Export Company thrives on the enchanting Xiamen Island in Fujian, China. As a beacon of innovation, we specialize in the research and development of sustainable green color steel metal structural products. Our dedicated mission is to champion and popularize eco-friendly, energy-efficient light steel structural buildings. We proudly uphold our responsibility to the environment and the future!
Devoted to the advancement, promotion, research, and application of energy-saving light steel structural building products, we embrace the business principle of expanding the market with quality and cultivating customer loyalty with integrity. We seamlessly integrate cutting-edge domestic production technology and equipment, powered by a formidable construction team of seasoned professional designers and engineers. With years of hands-on construction expertise, we prioritize product excellence and corporate reputation. Our modern business management models continuously attract top talent, showcasing exquisite craftsmanship, technological breakthroughs, a robust quality assurance system, and impeccable after-sales service. Our foundation rests on 'integrity,' our corporate spirit on 'technological innovation,' and our purpose on 'harmonious development and eternal integrity.' Inspired to grow bigger, stronger, more specialized, and refined, we relentlessly innovate,
surpass expectations, and collaborate with our customers to cultivate economic prosperity. We truly realize the synergy of industry and trade, passionately dedicated to putting customers first, every step of the way.
1. How do I purchase your products?
A: Simply share your vision, whether through detailed drawings, sketches, or specifications, and we will craft a customized product tailored to your exact needs. Our team is here to guide you seamlessly through the process, from design confirmation to
final production, ensuring a smooth and satisfying experience.
2. What is the typical delivery time?
A: While delivery times are influenced by the complexity and volume of your order, we generally fulfill orders within a swift 7-20 days after final
design approval and deposit payment, balancing efficiency with our unwavering commitment to quality.
3. What shipping methods do you offer?
A: Our primary choice for shipping is ocean freight in standardized containers, offering you a cost-effective solution for bulk transportation.
For urgent orders, we provide expedited options such as air freight or courier services upon request.
4. How do I install the product?
A: Installation is made easy with our comprehensive resources: Detailed step-by-step installation manuals in both PDF and printed formats, and video tutorials for clear visual guidance.
B: For those requiring extra support, we offer optional on-site technical assistance. Our engineers are ready to assist, with all related costs (visa, travel, accommodation, and labor fees) being the responsibility of the buyer.
5. How do you ensure product quality?
A: Our unwavering commitment to quality is evidenced by our: Multi-stage inspections throughout production, from raw materials to assembly and finishing.
Thorough pre-shipment testing ensures full compliance with standards. We also provide certifications and quality guarantees tailored to meet your market needs.
6. What payment terms do you accept?
A: We facilitate payments through T/T (bank transfer) and L/C (Letter of Credit). Our payment structure includes a 30% deposit to initiate production, with the remaining 70% balance due before shipment or installation. Terms are negotiable based on the order size for your convenience.
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