Xiamen Lan'en International Import and Export Company, situated on the enchanting Xiamen Island in Fujian, China, is a leader in the field of green color steel metal structural products. Our mission is to advance and popularize energy-efficient light steel structural buildings. We are passionately dedicated to innovation and excellence in this vibrant industry.
With a deep commitment to the development, promotion, research, and application of energy-saving light steel structures, our company adheres to the guiding principle of 'developing the market with quality and winning customers with integrity.' By integrating cutting-edge domestic production technology and equipment, we boast a team of expert designers and engineers with extensive construction experience. Our focus on product quality and corporate reputation is unwavering. Through modern business management, we continuously attract top talent, showcasing exceptional craftsmanship, technological breakthroughs, a robust quality assurance system, and comprehensive after-sales service. Upholding 'integrity' as our foundation, 'technological innovation' as our corporate spirit, and 'harmonious development, eternal integrity' as our purpose, we strive to grow larger, stronger, and more specialized. Our commitment to innovation and excellence propels us forward.
We aim to not only meet customer expectations but exceed them, fostering economic prosperity through industry and trade integration. Our dedication is unwavering in serving our customers first, nurturing a partnership that thrives on mutual success and innovation.
1. How do I purchase your products?
A: To purchase, simply share your design or concept (including drawings, sketches, or specifications), and we will tailor the product to meet your exact needs. Our expert team will assist you every step of the way, from design confirmation to
final production, ensuring a seamless experience.
2. What is the typical delivery time?
A: Delivery time varies based on order complexity and volume. Typically, orders are completed within 7-20 days after final
design approval and deposit payment. We prioritize efficiency without compromising on quality.
3. What shipping methods do you offer?
A: We predominantly use ocean freight for economical bulk shipments in standardized containers.
Expedited shipping options, such as air freight or courier services, are available upon request for urgent needs.
4. How do I install the product?
A: We offer detailed, step-by-step installation manuals available in PDF or printed format, along with video tutorials for immersive visual guidance.
B: For those who need extra help, our engineers can provide on-site technical support. However, all associated costs, including visa, travel, accommodation, and labor fees, are to be borne by the buyer.
5. How do you ensure product quality?
A: Quality is paramount. We conduct multi-stage inspections throughout the production process, from raw materials to assembly and finishing.
We also perform rigorous pre-shipment testing to guarantee compliance with the highest standards, offering certifications and quality guarantees tailored to market demands.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Payment terms are structured as follows: a 30% deposit is required to initiate production, with the remaining 70% balance due before shipment or installation. Terms can be negotiated based on order size.
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