Nestled on the picturesque Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. stands as a beacon of innovation and excellence in the realm of green color steel metal structural products. Our unwavering commitment to the research and development of these eco-friendly solutions reflects our dedication to advancing and mainstreaming green, energy-efficient light steel structural buildings as our core mission.
Our company is passionately devoted to the advancement, promotion, and application of energy-saving light steel structural building products. We adhere to a business ethos that prioritizes 'market development through quality' and 'customer satisfaction through integrity.' By seamlessly integrating state-of-the-art domestic production technology and equipment, we boast a seasoned construction team comprising expert designers, engineers, and professionals with extensive experience. Not only do we emphasize impeccable product quality and uphold our corporate reputation, but we also adopt modern business management models to continuously attract top-notch talent, deliver unparalleled craftsmanship, foster technological innovations, ensure robust quality assurance, and offer exemplary after-sales service. Our guiding principles of 'integrity' as our foundation, 'technological innovation' as our corporate spirit, and 'harmonious development with everlasting integrity' as our purpose drive us. Our ambition to grow larger, stronger, more specialized, and more refined fuels our constant innovation.
Beyond merely meeting expectations, we aim to exceed them, collaborating with our clients to foster economic prosperity and truly achieving a seamless blend of industry and trade, all in the spirit of prioritizing customer service above all else.
1. How do I purchase your products?
A: To begin, share your design or concept (including drawings, sketches, or specifications), and we will tailor the product to perfectly match your requirements. Our expert team will accompany you through every step of the process, from design confirmation to
the final stages of production, ensuring a smooth and satisfying experience.
2. What is the typical delivery time?
A: The delivery timeline is contingent upon the complexity and volume of your order. Typically, orders are completed within a window of 7-20 days following the final
design approval and deposit payment. We strive to balance efficiency and quality to meet your expectations.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight, utilizing standardized containers for the most cost-efficient bulk transportation. However, we also offer
expedited options, such as air freight or courier services, to accommodate urgent orders upon request.
4. How do I install the product?
A: We provide comprehensive installation support through: detailed step-by-step installation manuals (available in PDF/printed formats) and video tutorials for visual guidance.
B: For those seeking further assistance, optional on-site technical support is available, with our engineers ready to aid in installation. Note that the buyer covers all associated costs, including visa, travel, accommodation, and labor fees.
5. How do you ensure product quality?
A: Ensuring top-tier quality is our utmost priority. We implement a series of rigorous procedures, including multi-stage inspections during production (covering raw materials, assembly, and finishing).
Additionally, we conduct thorough pre-shipment testing to guarantee complete compliance with standards. All certifications and quality guarantees are customized to meet your specific market requirements.
6. What payment terms do you accept?
A: We accommodate T/T (bank transfer) and L/C (Letter of Credit) as accepted payment methods. The payment structure is designed as follows: a 30% deposit to commence production, with the remaining 70% balance due prior to shipment or installation. Terms are negotiable based on the scale of your order.
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