Situated on the picturesque Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Company stands as a beacon of innovation and eco-consciousness, dedicating itself to the advancement of green color steel metal structural products. With a steadfast commitment to pioneering and promoting energy-efficient light steel structural buildings, we embrace our responsibility with passion and expertise.
Devoted to the advancement, dissemination, and application of energy-efficient light steel structural building solutions, we uphold the business ethos of 'market development through quality and customer acquisition through integrity.' Our company integrates state-of-the-art domestic production technologies and equipment, supported by a construction team rich in professional designers, seasoned engineers, and extensive construction experience. By focusing on exemplary craftsmanship, technological innovation, and a robust quality assurance system, we offer impeccable after-sales service, ensuring our products meet the highest standards. Our core values revolve around 'integrity' as our foundation, 'technological innovation' as our corporate spirit, and 'harmonious development with eternal integrity' as our guiding principle. With a vision to grow bigger, become more robust, specialize, and refine, we continuously innovate.
We strive to exceed expectations, partnering with our clients to foster economic prosperity and achieve a seamless blend of industry and trade. Our unwavering commitment is to prioritize customer service, placing them at the forefront of our endeavors.
1. How do I purchase your products?
A: Share your design or concept with us, whether it be drawings, sketches, or specifications, and we will tailor the product to align with your needs. Our expert team will assist you throughout the process, from design confirmation to
final production, ensuring a seamless experience.
2. What is the typical delivery time?
A: Delivery timelines vary based on order complexity and volume. Typically, orders are completed within 7-20 days following final
design approval and receipt of deposit payment. We emphasize efficiency while maintaining high-quality standards.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight using standardized containers, ensuring cost-effective bulk transportation.
Expedited shipping options, such as air freight or courier services, are available upon request for urgent needs.
4. How do I install the product?
A: We provide comprehensive support, including: Detailed installation manuals (PDF/printed) and video tutorials for visual guidance.
B: Optional on-site technical support is available, allowing our engineers to assist with installation. Associated costs (visa, travel, accommodation, and labor fees) are borne by the buyer.
5. How do you ensure product quality?
A: Quality is paramount. We conduct: Multi-stage inspections throughout production (raw materials, assembly, and finishing stages).
Rigorous pre-shipment testing guarantees 100% compliance with standards. We also provide certifications and quality guarantees tailored to your market requirements.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Payment is structured as follows: A 30% deposit to commence production, with the remaining 70% balance due before shipment or installation. Terms are negotiable based on order size.
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