Xiamen Lan'en International Import and Export Co., Ltd. is nestled on the picturesque Xiamen Island, Fujian, China. With an unwavering dedication to pioneering green steel metal structural products, our company places the utmost importance on advancing and championing eco-friendly, energy-efficient light steel structural buildings.
Our commitment is steadfast in the evolution, advocacy, research, and practical deployment of energy-efficient light steel structural solutions. By upholding our business ethos of 'capturing markets through quality and securing clients through integrity,' we seamlessly integrate cutting-edge domestic production technologies and premier equipment. Our team boasts a diverse array of professional designers, seasoned engineers, and years of rich construction expertise. Through a harmonious blend of product excellence and corporate integrity, we adopt modern business management paradigms to continuously attract top-tier talent. This results in remarkable craftsmanship, relentless technological advances, a robust quality assurance framework, and a flawless after-sales service. We stand on the pillars of 'integrity' as our foundation, 'technological innovation' as our core spirit, and 'harmonious development and eternal integrity' as our corporate purpose. Fueled by the ambition to grow bigger, stronger, more specialized, and more refined, we push the boundaries of innovation.
Together with our esteemed clients, we aim to innovate and excel, contributing to economic prosperity. Our mission is to seamlessly integrate industry and trade while prioritizing customer satisfaction above all.
1. How do I purchase your products?
A: Share your unique design or concept-be it drawings, sketches, or detailed specifications-and we'll tailor the product to meet your precise needs. Our expert team will guide you from design confirmation to
final production, ensuring a seamless experience.
2. What is the typical delivery time?
A: Delivery timelines are determined by the intricacy and volume of your order. Generally, we complete orders within 7-20 days post final
design approval and deposit payment, balancing efficiency with our commitment to quality.
3. What shipping methods do you offer?
A: We predominantly utilize ocean freight in standardized containers for cost-effective bulk shipments.
For urgent orders, expedited options such as air freight or courier services are available upon request.
4. How do I install the product?
A: We provide comprehensive resources: Detailed step-by-step installation manuals (PDF/printed) and video tutorials for visual guidance.
B: For additional support, we offer optional on-site technical assistance. Our engineers can facilitate installation; however, all related expenses (visa, travel, accommodation, and labor fees) are the buyer's responsibility.
5. How do you ensure product quality?
A: Quality is paramount to us. We conduct multi-stage inspections during production, covering raw materials, assembly, and finishing processes.
We also perform rigorous pre-shipment testing to ensure 100% compliance with standards, accompanied by certifications and quality guarantees tailored to meet your market's specific requirements.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment structure is as follows: a 30% deposit is required to initiate production, with the remaining 70% balance due before shipment or installation. Terms are negotiable based on the order size.
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