Nestled within the enchanting Xiamen Island of Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. stands as a beacon of innovation and sustainability. Our passion lies in pioneering the development of eco-friendly color steel metal structures, with a steadfast commitment to advancing the adoption of energy-saving light steel structural edifices.
Our dedication to excellence is unwavering as we passionately promote, research, and apply cutting-edge energy-efficient steel building products. Guided by our core principles of delivering unmatched quality and fostering customer loyalty through integrity, we embrace the latest domestic production technologies and assemble a distinguished team of seasoned designers and engineers. This synergy of expertise and innovation yields masterful craftsmanship and a robust quality assurance system. We pride ourselves on our modern management ethos that continuously attracts top talent, ensuring our offerings are a paragon of technological advancement and unparalleled after-sales service. Anchored in integrity, we embody the spirit of 'technological innovation' and 'harmonious development,' with a purpose rooted in everlasting integrity. Our vision is to grow bigger, stronger, more specialized, and more refined, reaching new heights of success in tandem with our valued customers.
Together with our esteemed clients, we aspire to innovate, surpass expectations, and cultivate economic prosperity. Our commitment to fusing industry and trade is steadfast, with a focus on placing our customers' needs at the forefront of our endeavors.
1. How do I purchase your products?
A: Begin by sharing your design or vision with us, such as drawings, sketches, or specifications. We will then tailor a solution that perfectly aligns with your needs. From design confirmation to
final production, our team provides comprehensive guidance at every step.
2. What is the typical delivery time?
A: Delivery timelines vary based on the complexity and size of your order. Typically, we fulfill orders within a span of 7-20 days following final
design approval and the receipt of deposit. We strike a balance between speed and quality to meet your expectations.
3. What shipping methods do you offer?
A: We predominantly utilize ocean freight in standardized containers, ensuring a cost-efficient solution for bulk orders.
Upon urgent request, expedited shipping options like air freight or courier services are available.
4. How do I install the product?
A: We equip you with: Comprehensive, step-by-step installation manuals in both PDF and printed formats, along with video tutorials for visual guidance.
B: Optional on-site technical assistance is available. Our engineers can provide hands-on support during installation, with all related expenses (visa, travel, accommodation, and labor) borne by the buyer.
5. How do you ensure product quality?
A: Our unwavering commitment to quality is reflected in our multi-faceted approach: We conduct thorough inspections at various stages of production, including raw materials, assembly, and finishing.
Meticulous pre-shipment testing is undertaken to ensure 100% compliance with standards. We offer certifications and quality guarantees tailored to meet the specific needs of your market.
6. What payment terms do you accept?
A: We offer flexible payment options including T/T (bank transfer) and L/C (Letter of Credit). Our payment structure includes: A 30% deposit to commence production. A 70% balance payable prior to shipment or installation, with terms negotiable depending on order size.
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