Xiamen Lan'en International Import and Export Co., Ltd. stands proudly on the picturesque Xiamen Island in Fujian, China, where our commitment to innovation shines bright. At the heart of our operations is the pioneering research and development of eco-friendly color steel metal structural products. We are passionately dedicated to the advancement and widespread use of sustainable, energy-efficient light steel structural buildings, taking it as our noble responsibility.
With unwavering dedication, we spearhead the development, promotion, research, and application of energy-efficient light steel structural building products. Upholding the business tenet of 'capturing the market with quality and securing customers with integrity,' we incorporate cutting-edge domestic production technology and state-of-the-art equipment. Our exceptional construction team, comprised of skilled designers, seasoned engineers, and experts with extensive construction experience, consistently delivers unparalleled product quality and upholds our esteemed corporate reputation. Through modern business management practices, we continuously attract top talent and present exquisite craftsmanship, innovative technology, and a robust quality assurance system. Our impeccable after-sales service reflects our foundational belief in 'integrity' as our ethos, 'technological innovation' as our spirit, and 'harmonious development, eternal integrity' as our purpose. With a vision to expand, specialize, and refine, we strive for innovation and excellence.
Together with our valued customers, we aim to innovate, excel, and achieve economic prosperity. We embody the perfect blend of industry and trade, firmly committed to providing priority service to our esteemed clients.
1. How do I purchase your products?
A: Share your design or concept, be it drawings, sketches, or specifications, and we will tailor the product to match your unique requirements. Our team will expertly guide you through the seamless journey, from design confirmation to
final production.
2. What is the typical delivery time?
A: The delivery timeline is contingent on the complexity and volume of the order. Typically, orders are completed within 7-20 days after the final
design approval and deposit payment. We prioritize expediency while maintaining uncompromising quality.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight in standardized containers, ensuring cost-effective bulk transportation.
For urgent orders, expedited shipping options such as air freight or courier services are available upon request.
4. How do I install the product?
A: We offer comprehensive guidance through detailed step-by-step installation manuals, available in both PDF and printed formats, along with video tutorials for visual assistance.
B: Additionally, we provide optional on-site technical support. Our expert engineers are available to assist with installation, though all related costs, including visa, travel, accommodation, and labor fees, are to be covered by the buyer.
5. How do you ensure product quality?
A: At the core of our operations is an unwavering commitment to quality. We conduct multi-stage inspections throughout the production process, from raw materials to assembly and finishing.
We perform thorough pre-shipment testing to ensure 100% compliance with rigorous standards, offering certifications and quality guarantees tailored to meet your market's specific requirements.
6. What payment terms do you accept?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Our payment structure is flexible, starting with a 30% deposit to initiate production. The remaining 70% balance is due before shipment or installation, with negotiable terms based on order size.
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