Xiamen Lan'en International Import and Export Co., Ltd. is nestled in the serene surroundings of Xiamen Island, Fujian, China. As a front-runner in the research and development of eco-friendly color steel metal structural products, our mission is to champion the cause of promoting and popularizing green, energy-efficient light steel structural buildings.
Our dedication lies in the innovation, advocacy, and application of energy-efficient light steel structural building solutions. Upholding the core business principle of "developing the market with quality and winning customers with integrity," we seamlessly integrate cutting-edge domestic production technology and equipment. Our stellar construction team, composed of talented designers, seasoned engineers, and experienced construction professionals, ensures impeccable product quality and a robust corporate reputation. Through modern management strategies, we continually attract skilled talents, showcasing exquisite craftsmanship, technological innovation, a stringent quality assurance system, and unparalleled after-sales service that delight our customers. Our foundation is "integrity," our spirit is "technological innovation," and our purpose is "harmonious development and eternal integrity." Driven by a passion to grow bigger, stronger, more specialized, and refined, we innovate and excel.
By surpassing expectations, we forge strong alliances with our customers to foster mutual economic prosperity, achieving true industry and trade integration. Our unwavering commitment is to always prioritize serving our customers first.
1. How do I purchase your products?
A: Begin by sharing your unique design or concept, whether in the form of drawings, sketches, or detailed specifications. Our expert team will collaborate closely with you to customize the product to your exact needs, guiding you seamlessly through every stage, from design confirmation to
final production, ensuring a smooth and satisfying experience.
2. What is the typical delivery time?
A: Our delivery timeline is influenced by the complexity and volume of your order. Typically, you can expect your order to be fulfilled within 7-20 days following the approval of the final
design and receipt of the deposit payment. We are committed to delivering efficiency without compromising on quality.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight, utilizing standardized containers for cost-effective, bulk transportation. For urgent orders,
we offer expedited options, such as air freight or courier services, available upon request.
4. How do I install the product?
A: We equip you with comprehensive resources, including detailed step-by-step installation manuals (available in PDF/printed format) and video tutorials for visual guidance.
B: Additionally, we offer optional on-site technical support, where our engineers can assist with the installation process. Please note that all associated costs, such as visa, travel, accommodation, and labor fees, will be borne by the buyer.
5. How do you ensure product quality?
A: Upholding quality as our utmost priority, we employ a multi-tiered inspection process during production, covering raw materials, assembly, and finishing stages.
We conduct rigorous pre-shipment testing to ensure full compliance with industry standards. Our products come with certifications and quality guarantees tailored to meet your market's specific requirements.
6. What payment terms do you accept?
A: Our accepted payment methods include T/T (bank transfer) and L/C (Letter of Credit). The payment structure is divided as follows: a 30% deposit to kickstart production and a 70% balance due prior to shipment or installation. Terms are negotiable based on the size of the order.
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