Xiamen Lan'en International Import and Export Co., Ltd. is gracefully nestled on the picturesque Xiamen Island in Fujian, China. Firmly committed to the advancement of environmentally friendly green color steel metal structural products, our company ardently embraces the mission of promoting and popularizing energy-efficient light steel structural buildings. Our dedication to sustainable development and innovative construction solutions is at the core of our operations.
With a steadfast focus on the development, promotion, research, and application of energy-conserving light steel structural building products, we adhere to a business principle that emphasizes 'developing the market with quality and winning customers with integrity.' We leverage state-of-the-art domestic production technology and equipment, bolstered by a seasoned construction team comprising professional designers, engineers, and individuals with extensive construction expertise. Our commitment to product excellence and corporate reputation is unwavering, as we continuously integrate modern business management practices to attract top talent. This commitment results in exquisite craftsmanship, cutting-edge technological innovations, a robust quality assurance system, and impeccable after-sales service. Our bedrock of 'integrity' fuels our corporate spirit of 'technological innovation,' while 'harmonious development and eternal integrity' stands as our corporate purpose. Driven by the ambition to expand, strengthen, specialize, and refine, we persistently innovate.
and surpass expectations, collaborating closely with our clients to foster economic prosperity. Our goal is to truly realize the seamless integration of industry and trade, with an unwavering commitment to delivering unparalleled customer service.
1. How do I purchase your products?
A: Simply share your design or concept-whether via drawings, sketches, or detailed specifications-and we will tailor the product to perfectly meet your needs. Our dedicated team will expertly guide you through each step of the process, from design confirmation to
the final stages of production, ensuring a seamless experience.
2. What is the typical delivery time?
A: Delivery timelines are contingent upon the complexity and volume of your order. Typically, orders are completed within 7-20 days following final design approval and deposit payment. We prioritize swift delivery while maintaining exceptional quality standards.
Ensuring efficiency without compromising on excellence is our commitment to you.
3. What shipping methods do you offer?
A: Our primary shipping method is ocean freight, utilizing standardized containers for cost-effective transportation of bulk orders.
For urgent requests, we offer expedited options such as air freight or courier services, available upon request to meet your needs promptly.
4. How do I install the product?
A: We provide comprehensive support through detailed, step-by-step installation manuals (available in PDF and printed formats) and video tutorials for visual assistance.
B: Optional on-site technical support is available: Our expert engineers can assist with installation, though all associated costs, including visa, travel, accommodation, and labor fees, will be borne by the buyer.
5. How do you ensure product quality?
A: Quality is our paramount concern. We implement rigorous quality control measures, including multi-stage inspections during production-covering raw materials, assembly, and finishing stages.
We conduct thorough pre-shipment testing to ensure 100% compliance with standards. Our certifications and quality guarantees are meticulously tailored to align with your market requirements.
6. What payment terms do you accept?
A: We offer flexible payment terms, accepting T/T (bank transfer) and L/C (Letter of Credit). Payments are structured as follows: a 30% deposit to initiate production, with the remaining 70% balance due before shipment or installation. Terms are negotiable based on order size.
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