Nestled on the picturesque Xiamen Island in Fujian, China, Xiamen Lan'en International Import and Export Co., Ltd. is at the forefront of innovation in the realm of green color steel metal structural products. Our unwavering commitment lies in spearheading the advancement and adoption of eco-friendly, energy-saving, and light steel structural buildings, reflecting our profound responsibility towards sustainability and environmental consciousness.
Devoted to the pioneering development, promotion, research, and application of cutting-edge energy-saving light steel structural building products, our company is guided by the principle of 'developing the market with quality and winning customers with integrity.' We embrace state-of-the-art domestic production technology and equipment, supported by a construction team rich in expertise, featuring professional designers and engineers with extensive construction experience. While prioritizing product excellence and corporate reputation, we employ modern business management models to continuously attract top talents, ensuring exquisite craftsmanship, technological innovation, a robust quality assurance system, and impeccable after-sales service. Our foundation is built on 'integrity,' our spirit thrives on 'technological innovation,' and our purpose is 'harmonious development and eternal integrity.' Driven by our vision to grow larger, stronger, more specialized, and more refined, we relentlessly innovate and elevate our offerings.
Together with our valued customers, we strive to surpass expectations, fostering economic prosperity and achieving true integration of industry and trade. Our dedication to prioritizing customer service is unwavering.
1. How can I purchase your products?
A: Share your design or concept-be it drawings, sketches, or specifications-and we will masterfully tailor the product to fulfill your requirements. Our expert team will guide you seamlessly through each step, from design confirmation to
the final production stage, ensuring a smooth and satisfying experience.
2. What is the typical delivery timeframe?
A: Delivery time varies based on the order's complexity and volume. Typically, we fulfill orders within 7-20 days after final
design approval and deposit payment, always prioritizing efficiency while upholding our quality standards.
3. What shipping options are available?
A: Our primary method is ocean freight via standardized containers, offering cost-effective solutions for bulk transportation.
For urgent orders, expedited options such as air freight or courier services are available upon request.
4. How do I go about installing the product?
A: We provide comprehensive resources, including detailed, step-by-step installation manuals (in PDF or printed format), along with video tutorials for visual guidance.
B: Optional on-site technical support is available: Our skilled engineers can assist with installation, though the buyer will cover all related costs (visa, travel, accommodation, and labor fees).
5. How do you uphold product quality?
A: Quality is our cornerstone. We implement a series of multi-stage inspections throughout the production process-from raw materials to assembly and finishing.
We conduct rigorous pre-shipment testing to ensure 100% compliance with standards, offering certifications and quality assurances tailored to meet your specific market requirements.
6. What payment terms are available?
A: We accept T/T (bank transfer) and L/C (Letter of Credit). Payment terms are structured as follows: A 30% deposit initiates production, with the remaining 70% balance due before shipment or installation. Terms are negotiable based on order size.
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